I am not impressed at all with this company. States on delivery (3 to 5 days) + 16 days for installs. I only required delivery and on day 7 I heard nothing by email or by telephone. I called and it took me several attempts and an expensive premium rate call from my mobile to eventually talk to them. Then I was informed I would need to email my cancellation and then they would respond within 24 hours. I have done that and still had no response or refund. It has been 11 business days since my order was placed, and still no response from this company. Very poor customer service and I would not recommend this company, which is a pity as the furniture I ordered was exactly what we were looking for at a reasonable price.
I will now have to call them today to again request my full refund.
Mrs Taylor, Glasgow
Received well wrapped and within reasonable time. But the box was empty and for the same price I was able to purchase the same box with the extension cable, timer, and another adaptor . Therefore more expensive than I would liked to have paid.
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