I've ordered from this company several times over the last few years and was always completely satisfied with the service I received. Items arrived promptly, well packaged, with clear information via e-mail on what to expect.
if I was asked for one way to improve: maybe, as with supermarket deliveries, it would be good to be able to specify a day for delivery or at least have a box where one could write instructions for what to do if the person is not in. With a delivery to my sister, she did not hear the postman knocking at her door and then had to wait almost a week for a re-delivery. She'd have been happy for him to leave next door.
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