I ordered an X box controller ten days ago. They promised an update email 3 days later which didn't come. The controller has not come. I emailed two days ago - their site says they will respond in 48 hours. They haven't. I telephoned this morning and got a message to say they weren't going to pick up the phone and I should leave a message. I tried again just now, and the phone number went straight to a mobile number messaging service, which then said it couldn't take a message from me as the message box was full (of everyone else's complaints no doubt). Will be contacting my credit card company now.
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