This is by far the shoddiest, most awful, and shockingly run company I have ever had the misfortune to do business with.
I really wish I had looked up reveiws before hand,
I ordered over £100 worth of stuff at the start of December thinking "hey a thats plenty of time for delivery, I mean I live in the Isle of Man and post from the UK normally takes 5 days max" boy how wrong was I...
Its now the 20th of december, I have had not 1 stinking reply from there so called customer service reps, and I will be damned if I pay extra to call them as I am not holding out any hope that their phone lines will be any better.
One item was swiftly charged to me, but then 2 weeks later 2 FRIKKEN WEEKS! cancelled with an insulting automated e-mail sent to me saying "thank you for your cancellation, your order has been cancelled" I most certainly didnt cancel it, turns out it was out of stock, so why oh great customer services, was I bloody charged 2 weeks ago for it, and it took you that long to tell me.
No refund has been made and now I have to panic buy all my gifts for xmas, with no time left to buy online.
Thanks iwoot for your absolutley shocking services and I am REALLY surprised you are still allowed to operate.
AVOID LIKE THE PLAGUE!!!!
Oh I have now finally received a reply 4 days after complaining on every possible channel...apparanlty I have to wait until the 31st before issuing a comlaint...what good is that for me??? I need this stuff for xmas....absolute joke.
Debs Williams found this review useful
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