I can't express my anger and disappointment. I ordered straighteners for my girlfriends Xmas and the delivery company used by the retailers was/is Hermes. The tracker shows that the parcel was "out for delivery to courier" on 15/12/12. I am still yet to receive it. I would avoid this company at all costs and from now on I won't even purchase any goods from a retailer which uses Hermes as their delivery company. Shocking!!!!!
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