We bought our Langley 3 seater sofa from the Peterborough branch, very helpful sales assistant who wasn't pushy at all. Waited just over 6 weeks, we were called 2 days before delivery day, then called the day before to tell us a time slot which was 10-12, the delivery man called me half hour before they got to our house (arrived at 11.30) then once here he laid down mats to protect our carpet & placed a towel behind the lounge door to protect our desk. 2 men brought the sofa in without any problems & set it up, taking away the packaging. They were professional & friendly. The sofa is fantastic.
I think after reading the negative reviews the service depends on the store/area.
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