Bronwyn Burdis´ profile

Reviews (4)

BathEmpire

excellent quality & service

Second bathroom using the company. No disappointments.

www.partyrama.co.uk

on time, in full, with absolute commitment to get parcels through well in advance of party

Great website, great delivery. Have used them several times for parties over the last 3 years & never worry that the goods won't arrive. Have the best selection & good prices.

Menkind

I have not yet received the order yet - it is late and you are asking me to review.

GRUMPY GRUMPY GRUMPY at the overall. Great website, minus score on fulfillment / execution.

Menkind have sent a mail to me asking me to review my order MK327205 and I have yet to receive the order - Menkind is OF COURSE therefore going to get a bad review.

I received a mail earlier this week stating that Menkind was late in dispatching the order and therefore sending the delivery express courier.
1) Where is the order then?
2) Bad, bad bad mistake especially at xmas - the reason that royal is good, and why I usually select it, is that if you are not at home when they deliver you collect from their closest depot. If courier arrives and you are not in the parcel goes back to their hub and they deliver at their convenience - without giving you a time - so you have to sit and wait to be home in case they may or may not deliver. At xmas their hubs are CHOCKOBLOCK and so if you are not home on first delivery your chances of getting the parcel before xmas are close to ZERO.
3) What am I going to be giving my husband for xmas then????

Joanne Wyper found this review useful

09 January 2013

Reply from Menkind

Hi Bronwyn

Unfortunately due to your items being out of stock we've only just been able to dispatch your order. Dispatched on the 4th Jan. We are very sorry for this delay. You can of course, return or exchange any of the items which you no longer need, up to 30 days after purchase. Please call our Customer Services Team on: 0844 567 0710 - and they will be more than happy to help.

Kind regards,

The Menkind Team

Bronwyn Burdis´ profile

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Bronwyn Burdis
Reviewer
United Kingdom

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