Booked the phone on line via the Phones 4U wesite. Very competetive deal. The £15 cash back was a bonus and swung the deal. No mention thereafter. Contacted them 2 months later - no record. machine based response I assume says that I booked on the internet and there was no record of cashback. I KNOW that there was and this is disapointing and in some ways illegal due to the misrepresentation. Followed by time delays which are engineered to make it very foggy and serve to make it all "go away"
I will learn for any future purchase, it also leaves a bad taste - I will stay away from this supplier despite the cheaper prices.
Janet Fowler found this review useful
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