Ordered a tablet from Jexaa within the '2pm for next day delivery' - 3 weeks later, still awaiting delivery. Tried to phone company number on website and each time (uncountable times) their number is unavailable, now it is actually unrecognisable. I tried to trace delivery status via the Royal Mail Tracking Number which Jexaa gave me only to find that it was a bogus number that Jexaa had created.
Through posting a comment on their facebook page, I had a company rep reply on fb and within 5 hours I was in contact via email with the company director Josh Cohen. Initial apologies etc. seemed genuine until another promise of next day delivery fell on its face. All I ever get now is Josh Cohen passing the blame, stating that he is unsure of my intentions i.e. whether I want a refund (which I have never asked for) or, and this is the interesting part, whether he should send me the tablet (this is the tablet which was "supposed" to have been sent next day delivery). Now it seems that the tablet was never sent in the first instance.
I have since ordered the same item from an ebay dealer (which was actually cheaper than Jexaa) and it has arrived within 3 days.
For your own sake PLEASE STAY WELL CLEAR from this company.
PS The good reviews for Jexaa all seem to be 'excellent' for some strange reason. Not one is less than 5*. Judge for yourself.
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