David Thomas´ profile

Reviews (2)

Thebookyard

RIP OFF COMPANY

Got a quote for my brand new 27" 3.2 Quad Core, 2013 Slimline iMac, cost me £1749
not even a month old, ( selling for unseen financial reasons)

They offered me £547 , not being funny but the old 24" iMacs are still selling for around £550 these days,

I wouldn't touch them and wouldn't recommend anyone to use them, they are a blatant rip off, only use them if your desperate for cash and have no where else to turn, i would liken them to loan sharks, and thats being polite

Parcel2go

Live help Great, Company a total Joke " Its not a guaranteed service"

Live help was great, spoke to a lady called Jessica who was very helpful.

the only down side is the companies lack of commitment and responsibility to its customers.
Booked several packages on different days, first thing they never collected, so close to 5 pm i got in touch only to be told from a script, collections can go up to 5:30pm clearly not because no one arrived, then had to rebook, and lo and behold no one came and collected, complained and was told , " ITS NOT A GUARANTEED SERVICE" but they still took my money for next day delivery..

second set of parcels, no one collected come 5 pm i get in touch again only to be told from script " Deliveries can be up to 5:30pm, guess what? no one collected, at this pointy im just about at my wits end, forked out good money for next day delivery, so i complained only to be told again ... " ITS NOT A GUARANTEED SERVICE"

but wait..... they took my guaranteed next day delivery money did they not??

3rd set of parcels went off on time, but never reached the destination, 6 days and no one can tell me what has happened to my parcels, we will email you when we know whats happening....... i mean if they dont know what happening they should not be in the business...... AWFUL AWFUL AWFUL SERVICE

SHOULD BE REPORTED TO WATCHDOG HIDING BEHIND " ITS NOT A GUARANTEED SERVICE" AND TAKING FOR A SERVICE THEY ARE NOT PROVIDING IS NOTHING SHORT OF THEFT!


IF I COULD RATE THEM - ZERO STARS I WOULD

Wirginia Kaczmarek found this review useful

David Thomas´ profile

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David Thomas
Reviewer
1986
United Kingdom

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