I have spent 2days waiting for a collection they had to be rebooked for second day as they did not come on day one they did not come on second day either no apology from them nothing I had to use a different courier in the end parcel express who came on on time, also been waiting for a delivery from very yodel say they carded me on 5th dec but no one came and no one carded just rang very to find out where item is they rang yodel and yodel say they have lost it unbelievable.
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