Emma Rossiter´s profile

Reviews (3)


Cannot fault these guys!

Always pay when they say you will be and they are really quick to process the phone, brilliant!


Great Service!

After finding this website on Google, I read the reviews and decided to take the plunge. I wanted a European size mattress as I have an Ikea bed and I begrudge their £35 delivery charge. I found one I liked and ordered at 3pm Monday, it was here on Tuesday before 1pm. Mattress is really comfortable and I would not hesitate to recommend mattressonline to friends and family.


2 No Shows By 2 Different Couriers In One Week!

Title says it all really, Live Chat were ok, but expected me to either:

1) Stay in for 3rd day running..... NO
2) Take it to depot...........................Not the service I paid for neither do I have transport hence need for a courier!
3) Leave with a neighbour............. NO! a) I don't really know my neighbours and if I did why should they wait in all day!
4) Leave in a secure place and courier will collect........ NONONONONO! it's a laptop for heavens sake!

So I ended up cancelling the delivery and getting a refund in the form of a PrePay credit.. I just hope my eBay customer is understanding enough that he won't be getting his package next day delivery

TNT and CITY LINK BE ASHAMED OF YOURSELVES! Don't offer a service if you can't provide it!!!

Emma Rossiter´s profile

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Emma Rossiter
Camberwell, United Kingdom