After the encouraging one hour time slot I had been texted was missed, I logged on to the website to track my parcel. They were apparently unable to find the property but did not contact me to tell me. I tried to call but could not get through, so I emailed detailed instructions and my mobile number. Today I got another text with another slot - this has also been missed. The parcel is needed for tomorrow and I expect it will not arrive in time - I will therefore have to cancel the order. It is impossible to get through to this company and therefore extremely frustrating.
Folken Contz found this review useful
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