Impressed with the speed of process from ordering to delivery. Not so impressed with the chain which was very flimsy. I believe the chain is a complimentary addition but I honestly think that you could save on profits and not include it as I am sure that most people that purchase a special etched photo of a loved one would want it keeping safer on a stronger chain. That could be an additional sale you could offer - better /stronger chains at an extra cost.
Hopefully my daughter will be sort of happy when she receives the gift - "sort of" because it is of her baby who sadly couldnt stay on this earth plain. A lovely keepsake to keep near her heart.
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