Eve Hall´s profile

Reviews (1)

WeAreBeds.com

DISAPOINTED HAVE NEVER RECEIVED MY ORDER

I placed an order for a wooden headboard and my order was accepted I received a phone call saying they were out of stock and would take two weeks to come in. I agreed to wait and was told my ordered would be placed at once, this was in October and I have still not received my headboard let alone a phone call to explain why. This is not the service you would expect from any company it would be polite to tell me if they were unable to supply the goods ordered I am disapointed to say the least

20 December 2012

Reply from WeAreBeds.com

Hi Eve

I can only apologise for the delay in your order and the lack of communication you have received to date. I will look into it with our customer services team tomorrow. I'm not sure what has happened so far, but I will find out tomorrow and we will get back to you with an update.

Again, my apologies for the issues you have had with your order so far.

Kind Regards
Steve
WeAreBeds.com
email: info@wearebeds.com

Eve Hall´s profile

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Eve Hall
Reviewer
United States

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