The order arrived very quickly and there was plenty of choice. Returning was easy enough too and didnt have to pay for postage on the replacement. I think it could be improved by offering free delivery on all as some competitors do.
I had some problems as I was able to incorrectly order a watch which was out of stock. For a while it was uncertain whether it would arrive for Xmas, eventually choosing a replacement. I was starting to get a bit nervous that tic watches was perhaps in difficulty but was then very pleasantly surprised with the personal attention the order got, offering to honour the original price for a more expensive watch, and sending it special delivery. The watch arrived today and I am more than pleased with it.
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