I ordered two coffee mugs and two beer steins for Christmas presents. I received the box and only one coffee cup was wrapped in bubble wrap. The rest of the bubble wrap was at the top of the box. Of course the only item still in one piece was that coffee cup.
In addition, the printing was very faded on the coffee mugs, to where they were hardly legible. I wouldn't pay $16 for that. I took pictures; however the customer service said it was not necessary to email them.
I asked for a refund as they were Christmas presents and there is not time to have them reprinted before Christmas and they indicated that it would take 5-8 business days for a refund. Lovely.
I will not buy anything further from CafePress.
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