I don't understand all the good reviews on here Worldstores are probably reviewing them selves! Ordered a bed paid the money the bed didn't arrive it was lost between Worldstores and their horrible and ill mannered carriers XDP so I requested a refund as they didn't fulfil their part it's been 10 days now waiting for a refund and still nothing so quick at taking money useless at delivering their part and even more useless at refunding money back and what a terrible customer service when you call them how are they allowed to mess with people like this is beyond me!
Paul Cousins found this review useful
Delivery was supposed to happen today 12/11/13 between 08:00-18:00 so I took the day off and waited but nothing happened, checked the tracking it says it's at the delivery depot location 312, I rang them up (and it was a mobile number) a guy answered the phone without any confirmation of the company's name casually asking what I wanted so I asked him if this was XDP depot he said yes but can't go any further because of a meeting and I needed to call back an hour later, so I did, the second time I called I spoke to the manager who was rude, dry and very sarcastic about my questions regarding the delivery he was insulting and could't care less about my issue and told me that they hadn't received the whole package so they can't deliver and they have no confirmation on when it's going to happen (giving that I paid for a next day delivery), I rang the company I bought my item from "WorldStores" they were just as bad and after 92 minutes of being on hold they told me that they handed over the full delivery to XDP and there's nothing they can do until XDP finds the missing item which they've lost somehow, I regret that a company such XDP exists and actually being used by equally bad retailers like WorldStores, XDP service cannot possibly be any worse and they should be shut down and I will take this to the trading standards and do my best to make sure some legal action is taken against XDP as every other customer is having similar issues with them, I also like to say that if all the customers on here took it to trading standards I'm sure XDP will get shutdown. Consignment No. ZWAWBA010585
JN found this review useful
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