Not only is the site full of scammers, rip-off merchants and people who spend all day posting multiple ads but genuine ads are removed for no reason at all. As for customer service if they have anybody working there then they need a rocket up their a***holes as the service is pathetic.
1: I ordered a pair of brown boots when I received the order they were black so I posted them back and had to keep chasing them for a refund of the postage.
2: Placed an order on a Thursday and when the website still showed it as processing on the following Monday I telephoned them and after they spoke to the warehouse was advised it would be picked and sent out that day. On Tuesday morning the website only showed the order as ready to ship so again I phoned them to be told that it had not been sent as promised but would be sent out that day.
I will now shop elsewhere especially as they use Yodel.
I paid for next day delivery and it didn't arrive by the stated time on City Link's website so I phoned them and they promised delivery by 9pm, but it didn't happen. When I phoned Amazon's customer services dept they were as much use as a chocolate teaspoon. Will only use as a last resort until they stop using Shitty Link
They live up to their name Shitty Link. 4 different deliveries not delivered on time. If you phone on the day they promise will be delivered by 9pm, never happens!! They can't even lie properly as I was given 3 different reasons why one parcel wasn't delivered.
DO NOT USE. 1st battery faulty sent back after numerous delaying & prevaricating e-mails, 2nd battery received also faulty (suspect it was the 1st one sent back again). 2nd battery returned and partial refund received only after chasing them. Despite 2 promises to refund rest of my money it has not happened. DO NOT USE & DO NOT BELIEVE ANYTHING THEY SAY
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