After receiving a text on Monday 17th saying my parcel will be delivered between 07:30 & 17:30 on Tuesday 18th, I am still waiting and this is now day 4. I have tracked my parcel on and off the van each day and called the incompetent robots at the customer service (lol) centre. Each day i have been advised it will be there the next day and they cannot tell me any further information as the parcel is on the van and will be delivered up to 9pm. This has got to be the worse service possible. After someone has waited in for a full day to no avail, you would think that this company would then make it a priority not to let them down a second day but this is no ordinary company its CITY LINK therefore they do not care if it is the second, third or fourth.
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