I had not been buying supplements for a long time so wasn't fully clued up as to what I needed for my own goals. I initially sent a simple email asking what things I should be using, and after well over a week of emailing back and forth I found out so much about what would help me, what I should look for, but more importantly, what I didn't need. The help was impartial, friendly and sincere. I couldn't have asked for more. Oh, and I'm from Ammanford, Wales, UK not the US and the profile says ;-)
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