I've had one expensive pair of specs reglazed, and bought one cheap pair for reading. The cheaper pair came very quickly, reglazing took an little longer (I had the send off my frames and the lenses were high index varifolcals) but in both cases I'm happy with the result and they were a lot cheaper than buying from my usual optician. I had read other reviews where people had some bad experiences, but the price different was so significant I thought it was worth the risk and I'm glad I went ahead - my own experience has been excellent.
First they fail to deliver, but pretend they did. We were in at the time they claim they delivered, and not even a "you were out" card left. So I track it down, and request delivery 3 days later knowing I'll be away for 2 days - and they just dump it on the doorstep while we're away! I raise a complaint, and they respond with an automated email saying that as they've now resolved it and talked to me the case is closed - but they haven't contacted me at all!!! This is just staggeringly bad and I wish Amazon would stop using them. Why pay for Prime if the courier is rubbish!!??
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