Susan´s profile

Reviews (1)

Streetshirts

No goods - No reply by email or phone - Will never use this company again!

I ordered my t-shirt on Monday this week,and wanted to pay by paypal as shown on the payment terms. However paypal option was not given on the final payment page, so I emailed the company and tried to call them - no reply. I stupidly made payment the following day using my credit card as I wanted the t-shirt in time for Christmas. They took my payment and the notes on my account showed an estimated despatch date of 19th December - so all looked good for Christmas - not!
I have called numerous times and left messages - their website shows that they have now closed for Christmas, They have my money and despite their on line promise of goods despatched today if ordered by 2pm - they have failed to communicate or send my t-shirt!
Is this a genuine company ???? I will never use this company again and have requested my money back if the goods are not delivered in time for Christmas - but will they respond to my message???

Mark Gale found this review useful

25 June 2013

Reply from www.streetshirts.co.uk

Hi Susan,

We are sorry to hear about these problems that you encountered with us. We do take responsibility for errors with regards to delays, which were due to the unexpected volume of sales that occurred during our Christmas promotion. However this is no longer the case, as we consistently reply to messages and better the dispatch date.

Kind regards,
streetshirts

Susan´s profile

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Susan
Reviewer
1967
United Kingdom

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