Hermes seem to think it's perfectly fine to throw parcels over a fence and then neglect to tell you that they're there or (as they've done three times now to my knowledge) shove my parcels in a bush situated next to my front door. They don't seem to care in the least that a bush is not exactly a secure place to leave a parcel. I've tried complaining to the retailer sending out the parcels (play.com), but the situation hasn't improved at all, despite their assurances that it would. I just wish online retailers would stop using them, but I imagine that they're cheap! Not cheap and cheerful though! Cheap and (for the customer at least) unremittingly miserable. Avoid if you can; brace yourself for heartache if you can't!
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