MyNameNecklace

Slow and damaged

I ordered a bracelet for my sister for Christmas on Dec. 2. I emailed once about why it was taking so long to get here and never heard a response. It finally arrived today (12/21) and was BROKEN!! I can not locate a customer service number to call about getting a refund. I have emailed them, but judging upon my last experience with no response, who knows what will happen. If I do not hear back within 24 hrs like their website states, I am contacting PayPal about a refund. Not only am I upset about it taking so long and being damaged, but the material was cheap and plastic-like. Definitely not worth the money I spent. I will not order from here again, not will I recommend anyone else do so either.

Nhoj Retlok found this review useful

23 December 2012

Reply from www.mynamenecklace.com

Hi Megan,

I am truly sorry about this inconvenience. I have sent an email with more details about you issue and a suitable solution. It is of utmost importance that our customer are satisfied with their purchase and we strive for you to be pleased.

Thanks,
Autumn
MyNameNecklace