I ordered a scooter on Friday 14th Dec. Got a reply saying that the order is received and will be shipped in 2-3 day. Got nothing more, so chased them on Tue 18th. Found out that it still had not been picked from the warehouse. They said it should be picked soon, so will be with me in 2-3 days... Errm after Xmas! I explained it was a present for my son, they offered to upgrade me to 1st Class. I chased the following day, to be told it had not been picked yet! I gave them a roasting - their customer service guy really wasn't 'bovered'. Chased the following day - wasn't picked yet! They put it on a priority list and organised a courier. I did get it today (Friday). This company need to get their warehouse sorted out - take a tip from Amazon, or loose customers!
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