Really disappointed that <external link removed> have started using YODEL - they used to use <external link removed> for all books and never had issues in the past. I was waiting on 2 items and on <external link removed> tracking it told me YODEL was the courier and gave a tracking ID.
Clicked the link to track and I was told the items were delivered and were left in 'MY PORCH'
Now I live in an apartment block with 79 other apartments so I do not have a porch. Called <external link removed> and they called Yodel and <external link removed> told me Yodel confirmed the items were left in my porch. LIARS! I do not have a porch....
Posted on Facebook and so many of my friends came back with negative stories about this company.
Have told <external link removed> I will be reviewing my future purchases if they continue to use this company for deliveries.
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