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Reviews (1)

Escentual

still waiting for my order

Since 15 days i placed an order (121210-944135). it was a gift. if i dont received it what happen?i hope they will refund; still waitind, and upset

Mrs shirley goode found this review useful

16 January 2013

Reply from Escentual

Thank you for your feedback, in regards to your order it was shipped on the 11-12-12 and delivery normally takes 7-10 working days. With international shipments we have to allow 30 days before we can consider an item to be lost in transit. Your order was partially refunded and partially resent on the 02-01-13 and we hope that the matter has now been resolved to your satisfaction.
Kind Regard Escentual.com

Prisque Aurelie Djomo´s profile

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Prisque Aurelie Djomo
Reviewer
1975
United Kingdom

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