Promised my 6 year old daughter a swing and that she would have it within a few days. Visits the Wicken Toys website, finds exactly what I'm looking for and as a bonus it states free delivery on orders over £120. I place an order for over £170, pay for it, receive email conformation, job done. 2 days later my wife receives a phone call from Wicken Toys informing her that postage will be £38 to Aberdeenshire!!! On further investigation I find (through a delivery link in very small font at the bottom of the page) certain post code are not covered by their free delivery.As I've promised daughter this swing, what can I do but pay the £38 (which is extortionate for a box & a handful of poles!!). A very dishonest way of doing business and I will not be dealing with them again.
Placed an order for a vertical K2 radiator on 12 Dec 2012 when the website said the item was available for rapid dispatch. Received an email later that day saying delivery would be 8th Jan 2013!!. 4 bloody weeks??? Not what i call rapid!!! Also noted on the invoice that they had infact sold me P2 & not a K2 although the item was definately advertised as a K2. (They have now however amended the item discription!!)
Not a happy bunny so I called next day, explained the situation and cancelled the order. money was back in my account 5 days later.
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