Twice now, my order has been delayed and cancelled due to a lack of options on the payment page when ordering online. It does not give you the option of having different billing and shipping addresses, so BEWARE that when you want to order something when at uni, or working away from home they will delay your order and to release it you have to call an 08 number. Ridiculous. Never had this problem with any other company.
I did have a few issues with Loveclothing in the past - it took over 2 months to sort out a refund that apparently went missing in the post but they *did* sort it out eventually. So I decided to go back - and I'm not disappointed. It seems that since being under new management they've gotten their act together. I was told as soon as items I'd ordered weren't in stock and offered to change items. I just hope the returns have been sorted out!
Great clothing, I will have to keep shopping with them....
Emma Hamilton found this review useful
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