Jean Carr´s profile

Reviews (2)

Safestyle UK

Absolutely delighted with my new windows and doors.

The salesman wasn't at all pushy just asked what we wanted. I was apprehensive as this is for us a large home improvement when you decide to replace doors and windows you want them to look good and also be reasonably priced. The fitters were excellent 2 doors and 12 windows fitted in one day. The standard of work is excellent. I would not hesitate to recommend Safestyle to anyone. I'm a very happy customer.

Wowcher

Very poor, customer service does not exist - Android tablet

I cannot begin to say how poor both Box2000 and Wowcher have been after advertising a 10 day deliver, on the 3 December my order was placed and paid for. On 17 December I tried without success to email Box2000. My emails were returned as undeliverable. I then emailed my concerns to Wowcher, who passed on my email and asked Box2000 to contact me. No contact has been made. I have messaged Box2000 daily they do not respond to my messages. In despair I telephoned Wowcher who basically said its not there responsibility and hid behind terms and conditions. The only help they offered was to telephone Box2000 and ask them to contact me. You've guessed, they have not done so. This has been the most frustrating experience of my life! all roads lead to nowhere. I will be asking for my money refunding plus postage and package cost. I now face having to shop for a replacement present on Christmas Eve. I would say after my experience avoid both companies they are quick to take your money but not to fulfil your order

Clare Carpenter found this review useful

23 December 2012

Reply from wowcher.co.uk

Good Evening Jean

We are very sorry to hear that you have not yet received this. As Wowcher do not despatch the products directly we always advise that you contact the merchant in the first instance however if this proved unsuccessful we will intervene on your behalf.

We have received your most recent email and one of our advisers will be in touch in the morning.

Kind Regards

Wowcher

Jean Carr´s profile

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Jean Carr
Reviewer
1952
United Kingdom

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