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''Delivered'' on tracking system - absolute lie

Ordered a phone from Virgin mobile on next day delivery and was told that it would arrive today between 7am-9pm so of course we waited. It never turned up. I received a text at around 10.30am saying that it was in a delivery van and would reach me before 12pm. This of course did not happen. The online tracking system updated half an hour ago to say that my package was 'assumed delivered' at 9.59am which is absolute rubbish! There is no contact email or phone number easily found even and it seems that my delivery will not be around for a while judging from previous reviews and seeing as it is sunday tomorrow. Awful.

Elise´s profile

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Manchester, United Kingdom