Sophie-Louise Luxton´s profile

Reviews (1)

Wowcher

Wowcher and blue-bud android tablet

I ordered 2x 7inch android tablets 2 weeks ago with a promise of 10 day delivery (delivery itself cost £8 per item). These were supposed to be Christmas presents for my children. The items have not yet turned up, I have emailed blue bud twice with no response and tried phoning them hundreds of times over the last 3 days, I either get an engaged tone or the phone rings endlessly with no answer. I called wowcher and they said they would look into it but no response yet. There is now only 1 delivery day left before Christmas and having looked up blue bud today and seeing hundreds of reports of missing items and received damaged goods I now fear that I am not going to receive them. The worst thing is that as I have already paid I have no money to buy a replacement so my children are going to be without a decent present on Christmas Day. I am very upset with this, if wowcher are going to arrange these offers they should check that the company is legitimate before advertising and I am holding them responsible as they were the ones who received my payment. It's no good phoning me back, refunding me or delivering after Christmas as what am I going to tell my children on Christmas Day? I thought the offer was too good to be true but trusted wowcher, guess I should have listened to my first instincts 😞

Clare Carpenter, Linda Birtand Wendy Muirhead found this review useful

23 December 2012

Reply from wowcher.co.uk

Good Evening

We are very sorry to hear that this has not yet been received. We have been assured by Blue Bud that all orders have been despatched and should be delivered in time for Christmas.

If you can email us at enquiries@wowcher.co.uk with TRUST in the subject we can look into this fully for you.

Kind Regards

Wowcher

Sophie-Louise Luxton´s profile

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Sophie-Louise Luxton
Reviewer
1981
Flitwick, United Kingdom

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