Ordered presents for christmas for my daughter who is ill on 16th December.
Order was confirmed, money taken and with confirmation was told the goods would be received by 21/12/12 - sounds good.
Tracked the order using the Royal Mail Reference number - took until 20/12/12 to have any notes on their system .... note said 'received at Yorkshire Depot and being processed' - interesting - the items had gone to a distirbution centre in Yorkshire to deliver to Bournemouth !!!!
Still - waited all day on 21/12/12 - no sign.
Eventually find a number to ring - no mean feat !!! - to be told they didn't know where the parcel was, they couldn't find out until Monday, it might still be delivered on Monday ...... no guarantee and if it wasn't being delivered on Monday, nothing they could do. Asked for my money back so I could purchase elsewhere - refused, they said the parcel had to be delivered and returned to them before I could have my money back.
DO NOT USE THEM !!!!!
One sick, presentless daughter for christmas - thankyou Currys!!
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