I was very happy to receive my package from My Name Necklace after 4 days of purchasing both an arabic script name necklace and hoop earrings. Upon opening the package I found only one of my items (the name necklace) in a gift box. I opened the invoice included in the package to find that sure enough, only one item was shipped and accounted for. The earrings that I paid for were not sent out to me.
The earrings were intended to be a Christmas present, and the website had guaranteed shipping prior to Christmas day. I have emailed customer service and reached out to the company multiple times but have not had any response yet.
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