My order was for Christmas, being expat I need to keep certain standards against the foie gras brigade...;at least to share cultures! It arrived in time but the salad cream was badly packed and exploded all over and into the tea bags, mince pies etc! It was a disaster! However when I calmed down I found the jars of stuff were fine And BCS will refund me the things that were spoilt, they have done everyhting they can ! Great service, great care rotten packing this toime.
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Hello Mrs Jones,
Thank you for taking the time to write a review. We're sorry to hear you've experienced some issues with packing, but we are very pleased you are happy with our customer services team.
Your comments will also be passed on to our warehouse manager.
Kind Regards
The BCS Team