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Reviews (1)

Yodel

WHATEVER YOU DO - DO NOT USE THIS COMPANY!!!!!!!

Ordered a pack of Ralph Lauren t-shirts from Littlewoods as a Christmas present for my other half. Came home from work on 20th Dec to find a card through the door from Yodel saying the parcel had been left in the front porch. This was baffling as we don't have a front porch. Looked in the usual places where I've requested packages are left if we're out, but nothing. Tried the reference number from the card on their website but no joy so I decided to ring them. BIG MISTAKE!!!!! Took 2 days to eventually get through to them. Had to wait for over 40 minutes for someone to answer and they were absolutely useless. Told me that my Littlewoods order was still waiting delivery which was not true. At the time I didn't know it was this order as there were no ref numbers on the card. I've lodged a complant with Littlewoods who are investigating but it doesn't look like the t-shirts will arrive in time for Christmas. Whatever you do, do not shop with a firm that uses this company!!!!! I'll be informing Littlewoods that, despite being a customer of theirs for over 20 years, I'll no longer be shopping with them if they continue to use Yodel. In my opinion, even the 1 star rating is too good for them.

Stephanie Gibbins´ profile

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Stephanie Gibbins
Reviewer
1968
Leeds, United Kingdom

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