Signed up in June 2012, service worked for one month then technical issues started, Tech support very poor. In August we cancelled in writing, letter sent by Recorded Delivery and signed for, but they denied receiving letter and they refuse to cancel service by email.
A further two letters, both Recorded Delivery and both signed for by Soho66 at their listed address but no response. Tech support stopped responding as they couldn't fix the issue.
Any company that "hides" their registered address or office address clearly has something to hide. Mail to their Suite 25, Liberty Way, Sunderland address was returned as "unknown" and we've had no response to mail sent to their registered address.
Have just discovered that they've taken seven payments in one day from our account, we've had no choice but to pass the matter to our solicitors.
We made a point of checking on of their online "reviews" one of which turned out to be fake; there was no "Z Black" and the company had never heard of Soho66.
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