I use viovet regularly and always receive my orders promptly. This time however I had two items in my parcel which I had not ordered and were not included on my invoice. I called them and they sent someone to collect the items just as promptly as when they deliver them, so no real inconvenience to me. Well done viovet.
I had trouble when I initially tried to place my order, I had to phone for help and the guy on the phone helped by cancelling the account I had set up so that I could start again. I was very impressed to get a phonecall about an hour later so that he could try to recreate the error that had occured when I tried to place my first order. The goods arrived promptly and seem to be good quality and value for money. Time will tell!
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