Garry Stace´s profile
Reviews (1)
Auto Europe US
Vehicle selection does not match actual vehicle avaiable.
Booked a VW, the Skoda that was susposed to be similardoes not match up to a VW. It was smaller and tinny.
02 January 2013
Reply from Autoeurope
Garry Stace´s profile
United States
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I hope this response finds you well. I wanted to advise you that we have investigated your claim and did find that you were in fact downgrade locally. As such, we have issued a downgrade refund to the account that was provided at time of booking. Please allow approximately 3 to 5 business days for this credit to appear. If you should have any further questions, please do not hesitate to contact our office.
Best regards,
Irene
Customer Service Department
Auto Europe LLC