I thought I would write this review for anyone considering virgin media just don't waste your time, effort and money. First of all I am paying £60/MO for TV, phone and broadband. According to virgin media I am on a 30/mb line yet I am getting 7/mb dl even after changing channels etc. The support is a joke 95% of the staff can barely string a word of English together and seem like monkeys who can only repeat the same crap, they seem to have no trained networking technicians and to top it all of my areas internet has been off for 5 days just before Christmas, I actually had to rant at them on the phone to get a refund for the downtime, in general just a shit company who don't care about customer satisfaction, considering switching to BT.
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