Ronnie´s profile

Reviews (2)

Tennisnuts

Good value and super fast delivery

Ordered a pair of tennis shoes which were very competively priced and arrived the next day.

Rubbersole

Why only UK shoe sizes?

Ordered a pair of UGGS. I wanted a size 40 Euro but Rubbersole only quote sizes in UK measurements and UGGS are only quoted in half sizes. I tried to find out the Euro equivalent to no avail so ended up ordering 2 pairs with a view to returning the one that did not fit. When boots arrived all forms of shoe measurement, UK, Euro, US etc were clearly labelled on box - it's a pity sales team could not assist.
Rubbersole, it can't be that difficult to adapt your web site to quote all size formats; sending goods backwards and forwards is a waste of money and not very enviromentally friendly.
Having had a moan I must say staff were friendly and helpful and goods arrived quickly at a good price.

26 December 2012

Reply from Rubbersole

Hello Ronnie,

It is true that we have our Ugg sizes present on our website in half sizes.

As our warehouse is currently in France, the sizes present in our catalogue (that unfortunately is not visible by customers) does have the UK-Eu corresponding sizes so we would have been able to let you know this over the phone.

Kind Regards,
Katie, Rubbersole Customer Service

Ronnie´s profile

profile image of Ronnie
Ronnie
Reviewer
United Kingdom

About