I ordered an iphone case and it looks nothing like the picture on the website! It is just awful. On the website, it has a vintage American flag, in red and blue while it doesn't have any color in real! it's just a very ugly brownish color! No blue and No red as we can see on the picture! It took me a month to get it after they shipped it to the UK and had to pay almost the same price I bought it for customs and now I lost all my money and have to return it again to the US. Thanks for lying on your website!
I dealt with many letting agencies in London and the KFH in Wimbledon has the worse staff ever, if you go there don't ever ask for Tammy.
They rented me a house where I did not have hot water for 10 days. There was no way to contact the landlord and no way to even hear back from the agent.
From the beginning, the agent was not replying to any of my emails or returning any of my calls regarding some very important issues I had with the apartment.
They lied about my electricity bills as well. When I received the bills I was shocked, the power supplier's estimated prices were 3 times higher than what the agency had told me! I cannot afford that and would never have moved to this flat if they had told me the truth about the electricity bills! This is not even over yet, and I am willing to take some legal action against them.
Don't ever go to the argos store in wimbledon. I got my wallet stolen there probably by one of the workers as I left it on the counter. When I realized I lost it, I came back to the and ask if they had seen it or if they could check their CCTV.
They really didn't care about my stolen wallet. None of them wanted to help, they just kept on ignoring me. After 30 minutes I finally managed to talk to the Manager who didn't care about that either and kept on dealing with customers at the same time I was talking to him. He did not want to check the CCTV, as he said "the wallet is too small to be visible in the camera, only the cash at the counter is visible". Well, my wallet left at the counter is bigger than the cash so how can it not be seen?
I am sure one of their staff did steal the wallet. The police came over after I reported the crime, and took their CCTV. Guess what? The camera on the counter was not working! They made sure that nobody will find out they stole my wallet.
After I moved to my new apartment, they never sent me any bill for the first 5 months until I got a letter stating I owe them 400 pounds for only the first 3 months! How is this possible considering that I did not even give them any meter reading and they only charged me based on their "estimated prices"?
Do you know any other electricity supplier that will make 400 pounds as an estimated price for 3 months? I am a single occupier, I am only home at night so my use of electricity is certainly not that high!
They are just stealing your money. In my previous apartment, I was with Southern electric and guess what?
I had a bigger house and used more electricity but paid only 25 pounds a month!! Npower is just a thief
Henrietta Sorensen found this review useful
On m'a débitée ma carte alors que je n'ai reçu aucune confirmation de commande!
Le conseiller téléphonique est incapable de remédier a la situation ni de trouver ma commande. Resultat: je me retrouve sans cadeau de noel avec de l'argent en moins sur mon compte. Et je ne sais pas quoi faire pour me faire rembourser!
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