Mrs J Cole´s profile

Reviews (1)

Mattressman

LATE BUG SORTED

It didn't arrive on time so phoned up said wasn't even on van so ordered another . Then it turned up 3 hrs later . Bit disappointed because paid extra for before 1pm

28 December 2012

Reply from Mattressman

Thank you for your custom and review.

I apologise for any inconvenience that was caused to you. It seems there was a tracking issue causing the delay with your delivery, thank you for your patience whilst we resolved this for you.

I can confirm that any delivery charges have been refunded for you, we would not expect you to pay for a delivery that did not take place.

Kind regards

Customer service manager


Mrs J Cole´s profile

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Mrs J Cole
Reviewer
United Kingdom

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