WILL VOCE´s profile

Reviews (2)

Merlin Cycles Ltd

value and fast delivery

Always been good value and delivered on time. Favoured over other online shops these days for sure


item not delivered yet and being asked for feedback and no card to say missed

Ordering was easy and notified item was dispatched. Asked to confirm address and phone no but heard nothing since. No card left to say missed delivery. Please call 07730067047 to tell me were my item is.

28 December 2012

Reply from Probikeshop

Dear client,

We are really sorry to hear you have waited for a long time.
Actually delivery service is provided by an external company so we cannot control everything, unfortunately.

However your opinion matters as we're constantly developing our services in order to improve and satisfy our clients.

We hope you don't have this kind of problems with your future orders.

So and because the satisfaction of all our customers is a priority, we made today a request of commercial gesture to be been used on one of your next orders.

And remember: you can always contact our customer services (contact@probikeshop.com) if you have any doubts or questions about our services or your order.

Hope to see you soon at Probikeshop!

Probikeshop Customer Service

WILL VOCE´s profile

profile image of WILL VOCE
United Kingdom