My review will sound very similar to a couple below and i wish i had found this website prior to ordering, may have made me think twice.
Ordering went fine, people on phone friendly, order received fast and on time.
When box opened thats when things started to go downhill, two corner sections had been broken (guess it was dropped/rested on one edge at some point). On contacting the company by phone was told to email photos. As it was getting towards Christmas some urgency was asked for as it was a present for my parents to give to their grandson. Sent photos and got a reply to say they would send photos to the warehouse and get back to me. I emailed the next day for info, no reply, emailed the next day, again no reply!!!! So i rang them and got told it would be chased up, that night got an email to say it was picked up and would be delivered on monday (23rd). It wasnt!!!!
Rang up the delivery company and after a while (i wasnt given a tracking number, just a phone number) was told they had passed it onto another delivery company so i got another phone number. Rang them got told it wasnt gonna be delivered until January. It did come and undamaged this time, just decidedly too late to give as the intended christmas present.
Any company can take an order, your money and get an item sent to you. Its how a company deals with issues that makes a good company and i feel this was inadequate.
Wouldn't have any reservations about recommending them to anyone. Ordering was easy and even got a phone call to let me know it was all sorted and would be arriving the next day. It did and it was even the week before Christmas so even more impressive.
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