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Uttery awful

I received a mail offering £10.00 off orders over £20-00 - the site accepted the promotion code but didn't apply the discount. so the order was cancelled On complaining received a reply offering 10% off my next order !
I placed an order for 5 cards at 03:25am on 19th December and received an email acknowledging the order. The payment was removed from my credit card immediately. The order is currently ( 25th December !!) marked in my account as 'acknowledged'. Not one card has been received.

To add insult to injury a further email was received from Hallmark on 20th December stating that all orders placed by 2.00 pm on that day would be despatched to ensure delivery before 25th December.

Bernard Mahan´s profile

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Bernard Mahan
United States