I received a mail offering £10.00 off orders over £20-00 - the site accepted the promotion code but didn't apply the discount. so the order was cancelled On complaining received a reply offering 10% off my next order !
I placed an order for 5 cards at 03:25am on 19th December and received an email acknowledging the order. The payment was removed from my credit card immediately. The order is currently ( 25th December !!) marked in my account as 'acknowledged'. Not one card has been received.
To add insult to injury a further email was received from Hallmark on 20th December stating that all orders placed by 2.00 pm on that day would be despatched to ensure delivery before 25th December.
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