Stephen Long´s profile
Reviews (1)
David Shuttle
good but let down
I order my wife's Christmas present and paid for it to be gift wrapped. Arrived very quickly, beautifully wrapped, message requested on card, nicely written. All is great until this morning she unwraps the present to find two price labels still on the box. good job i'm not a total skinflint but this should't happen not the professional standard i expected.
27 December 2012
Reply from David Shuttle
Stephen Long´s profile
United States
About
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook
Thank you for taking the time to review the service we provided you on your last order.
I am sorry we made a mistake not removing the price label from your item, I have raised this issues with our packing team to ensure this never happens again.
We endeavour to provide a 5 star service to all of our customers and I am sorry that we have not lived up to this expectation on this occasion. Should you have the time please do not hesitate to contact me on 01494 670961 or enquiries@davidshuttle.com Mon Fri, 09.30-17.30.
Kind Regards,
Jonathan Partridge
Website Customer Services