Paul Disbury´s profile

Reviews (4)

CollectPlus

Good -Though shopkeepers need training

Used collect + quite a bit no major problems but often shopkeeps don't really know what they are doing -you need to be careful getting your receipt and that no mistakes been made.

Park Cameras

Must Try Harder

Bought 2 cheap items for 1.99 and had to pay 4.95 post which is too much for cheap stuff, but OK -then they sent the wrong items -both wrong. Then they don't answer the phone -try again next day -OK now they answer; send it back at my cost and we will refund your post. So I do this and they send the right items but do not refund anything for my postage so I spent about £9 postage for £4 items. They just need to start thinking about the competition they face from other sellers customers should not be left thinking they should have bought elsewhere!

03 February 2014

Reply from Parkcameras

Thank you for your recent review. I understand my colleague in our returns department has already been in touch with you to confirm the dispatch of your correct items, as well as the refund for your postage costs. I would again, like to apologise for any inconvenience you were caused and for the error on our part. Hopefully we can ensure this doesn’t happen again.

Sarah – Contact Centre Supervisor

ReglazeMyGlasses

A Very Good Company

I have used quite a few on-line re-glazing companies and while most were OK these guys are just more helpful, offer a better service and and will do a wider range of frames and lenses -it is really worth taking the time to talk about coating options rather than just using a tick box set menu like others. I am not keen on the mini cardboard boxes used -they are usually OK but it is hard to fit larger sunglasses and I they are then not as protected if they are squashed. I just got my third re-glaze though and very pleased with the results! I did try a well known high street chain to get a quote (knowing they would be more). It was going to be 35% more! -so will never go back to the High St apart from the eye test!

Paul Disbury´s profile

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Paul Disbury
Reviewer
United Kingdom

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