Bought 2 cheap items for 1.99 and had to pay 4.95 post which is too much for cheap stuff, but OK -then they sent the wrong items -both wrong. Then they don't answer the phone -try again next day -OK now they answer; send it back at my cost and we will refund your post. So I do this and they send the right items but do not refund anything for my postage so I spent about £9 postage for £4 items. They just need to start thinking about the competition they face from other sellers customers should not be left thinking they should have bought elsewhere!
I have used quite a few on-line re-glazing companies and while most were OK these guys are just more helpful, offer a better service and and will do a wider range of frames and lenses -it is really worth taking the time to talk about coating options rather than just using a tick box set menu like others. I am not keen on the mini cardboard boxes used -they are usually OK but it is hard to fit larger sunglasses and I they are then not as protected if they are squashed. I just got my third re-glaze though and very pleased with the results! I did try a well known high street chain to get a quote (knowing they would be more). It was going to be 35% more! -so will never go back to the High St apart from the eye test!
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