I ordered two items online on the sixteenth of December, it is now Christmas day and the items never arrived even though the website stated items ordered before the nineteenth would be supplied before Christmas, when i spoke to the customer service department (on the rare occasion i actually got through to someone) i was assured i would recieve them before Christmas but if there were going to be any problems they would call me and let me know, this call never came so i assumed all was OK. I had to go out and spend more money Christmas Eve to ensure my nephew got a gift due to Menkinds items not arriving. I have used this store for the past few years at Christmas time and for peoples birthdays. Doubt i will ever use them again.
Joanne Wyper found this review useful
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